Throughout LRI'S website – the following terms are used interchangeably: Workforce readiness skills, workplace success skills, soft skills, employability skills, interpersonal skills, workplace behaviors, behavioral competencies, social skills, career readiness skills and behavioral effectiveness skills. Skills and competencies are also used as synonyms.
Internet-training of Soft Skills

Leadersmark - Overview

LeadersmarkTM is a web-based training course designed for first-time leaders, managers or supervisors. It can also be used as refresher training for current leaders. The program is designed to help participants develop or improve the necessary skills to become effective leaders.


  • Internet, plus on-site support from the leaders' managers.
Target Audience
  • Individuals moving into a leadership or management position for the first time
  • Individuals preparing to assume leadership responsibilities
  • Managers or supervisors already performing leadership roles, who have not received formal training
Time Requirements
  • 8 to 11 hours.
  • Through the various bookmarking options available, the learner controls the amount of time they spend working through the on-line exercises.
  • 3 modules, 23 topics available -- each topic can be completed in 20 to 30 minutes.
Content and Layout
  • Ascending into Leadership
  • The Path to Success
  • Expectations of Leaders
  • Discovering More About Your Job
  • Getting to Know Your Direct Reports
  • Understanding Legal Requirements
  • Managing Time
  • Ascending into Leadership
  • Interpreting the Market
  • Vision and Mission Statement
  • Creating and Setting Goals and Objectives
  • Measuring Business Objectives
  • Charting the Course
  • Planning and Project Management
  • Budgets and Cost Control
  • Introduction to Process Improvement
  • Building Working Relationships
  • Communicating For Results
  • Organizing Your Team
  • Motivating Your Team
  • Delegating
  • Evaluating Direct Reports' Performance
  • Providing Corrective Action
  • Creating a Personal Action Plan
  • Delivers consistent standardized learning opportunities for all leaders across the organization
  • Provides a just-in-time learning tool to help leaders "hit the ground running"
  • Provides leaders with an easy, engaging, and interactive way to become comfortable with their new position
  • Reduces cost and time associated with traditional facilitator-led training programs
  • Provides a self-paced training solution that incorporates the development of job relevant leadership skills
  • Provides a series of tools and job aids, as well as a manager's guide to facilitate transfer to the job of knowledge learned
  • Is available 24 hours a day, seven days a week allowing for flexibility and convenience
  • A message center provides a central communication area to link company specific documents or sites
On-line Features and Format
  • Text
  • Graphics
  • Sound
  • Real-life scenarios
  • Questions and Activities
  • Pre and Post Assessments
  • Tools & Job Aids
Topic Navigation Paths
  • SHOW ME - Contains all topic-related content, presented in interactive format
  • GUIDE ME - Guides the learner through a real-life scenario based on topic content
  • LET ME TRY - Provides an opportunity for learners to act as the leader in the scenario
  • CHECK MY UNDERSTANDING - Learners answer questions in an unscored quiz format
Elements Learned
  • Introduction of leaders' roles and responsibilities in managing people
  • Explanation of business goals, an organization's strategic goals, and links to team measurement
  • List of necessary steps to analyze and improve business performance and processes
  • Explanations of how to manage time and multiple priorities
  • Tools to establish good working relationships with others in the organization
Minimum System Requirements
  • Windows 95, 98, or NT 4.0 or higher
  • Sound card required to hear audio clips
  • SVGA monitor at a resolution of 800 x 600 pixels
  • Microsoft Internet Explorer 5.0 (preferred - 4.01 will run the program) OR Netscape
    Navigator 4.0 or higher
  • Note: AOL 4.0 or 5.0 browsers have not been tested with the program
  • Macromedia Flash plug-in required to see animations (optional) and hear audio clips (optional)

Complementing this web-based training program are assessment programs for leaders in blue-collar and white-collar workplace settings, and more traditional trainer-led or self-paced training programs designed to develop supervisory and/or managerial personnel. For an introduction to these programs click on: Managerial Skills or Superviory Skills.